Accessibility Statement

At Judy Sneakers, we aim to make our online store accessible and easy to use for as many visitors as possible, regardless of ability, device, or assistive technology.

Everyone should be able to browse our sneakers, find product and sizing information, place an order, and contact us without unnecessary barriers. Accessibility is an ongoing effort, and we welcome feedback that helps us improve.

Accessibility Goals

Our goal is to follow recognised accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

These guidelines support visitors who use screen readers, keyboard navigation, screen magnification, voice recognition software, and other assistive technologies.

This statement describes our accessibility aims and does not represent a certification of full compliance. Some content or features may still require improvement.

Accessibility Across Our Store

The practices we aim to incorporate when creating and updating our website include:

• Meaningful image descriptions for important product images and other visual content.
• Readable text and sufficient contrast to make information easier to see.
• Keyboard navigation for menus, product options, forms, and shopping functions.
• Clear headings and page structure to support navigation and understanding.
• Descriptive links and buttons that explain their purpose.
• Clearly labelled forms with understandable instructions and error messages.
• Resizable text and adaptable layouts for different screens and browser settings.
• Accessible product information, including sizing guidance presented as text where possible.
• Straightforward language on customer service pages and store policies.

Ongoing Improvements

As our store develops, our aim is to identify and address accessibility barriers across product pages, navigation, cart functions, and other storefront features.

Feedback from visitors helps us understand where improvements are needed.

Third-Party Features

Our store uses Shopify and may include third-party applications, payment services, or other integrations.

Some features are controlled by those providers, which may affect our ability to change them directly. If you encounter a barrier involving one of these features, please contact us so we can help and raise the issue with the relevant provider where appropriate.

Assistance and Alternative Formats

If you have difficulty browsing sneakers, reading a size chart, selecting product options, or completing checkout, please email us.

We will work with you to provide the information or assistance you need in an accessible format where possible. Please do not send payment card details by email.

Reporting an Accessibility Issue

To help us investigate, please include any details you are comfortable sharing, such as:

• The page address or feature affected
• What you were trying to do and what happened
• Your browser and device
• Any assistive technology you were using, if relevant
• Your preferred way to receive assistance

You do not need to disclose a disability or medical information to request help.

Contact Us

Judy Sneakers
Email: contact@judysneakers.shop
Website: https://judysneakers.shop

Thank you for helping us make Judy Sneakers easier to use.